Turning possibilities in action with human-machine intelligence and collaboration

Turning possibilities in action with human-machine intelligence and collaboration

The power of Artificial Intelligence (AI) and possibilities are extending into every part of life. On a daily basis, businesses and consumers are interacting with AI-driven technologies in one way of the other. Progressive businesses are under pressure to leverage the power of AI and Machine Learning (ML) to transform the experience of their customers, make operations cost-effective, and gain a competitive edge. With our deep domain expertise, we are here to help your organization unlock the power of AI.

Our Services

Our experts in advanced analytics and machine learning accelerate your AI journey to achieve business transformation. With a people-first and outcome-centric approach, CompuGain’s AI, ML, and Chatbot solutions enable your organization to create immersive customer experiences, change how people work and collaborate, boost productivity, make operations leaner, and drive innovations at scale. We enable your business to impact outcomes by unleashing the real power of AI and machine intelligence.

Artificial Intelligence (AI) SERVICES

We implement intelligent systems that mimic and replicate human intelligence. Our AI frameworks and approaches help automate front and back-office operations and processes to achieve higher efficiency and faster business growth.

With our full range of AI services, businesses can discover deep insights within their existing networks and processes, improve customer service, and optimize the customer experience at every touchpoint. Intelligent automation also brings down labor and capital costs while enhancing compliance, risk management, and security.

Our capabilities
Forecasting

Consuming, manipulating, and leveraging contextual data to accurately predict product/service demand, revenue, and customer behaviors.

Sentiment Analysis

Understanding the sentiments of target group using Natural Language Processing (NLP), and sentiment analysis tools.

Personalization

Delivering personalized content for delivering superior customer experiences and driving higher sales conversions.

Speech-to-Text
Recognition

Automating conversion of voice into text and integrating in near real-time with applications.

Document Indexing
& Classification

Intelligent and automated data retrieving, identifying, classifying, analyzing, and indexing across various sources and format.

Forecasting

Consuming, manipulating, and leveraging contextual data to accurately predict product/service demand, revenue, and customer behaviors.

Personalization

Delivering personalized content for delivering superior customer experiences and driving higher sales conversions.

Document Indexing
& Classification

Intelligent and automated data retrieving, identifying, classifying, analyzing, and indexing across various sources and format.

Sentiment Analysis

Understanding the sentiments of target group using Natural Language Processing (NLP), and sentiment analysis tools.

Speech-to-Text
Recognition

Automating conversion of voice into text and integrating in near real-time with applications.

MACHINE LEARNING (ML) SERVICES

We enable intelligent and continuous learning from your data using machine-learning algorithms and models that help in uncovering and understanding anomalies, preventing fraud, knowing product/service preferences and changes in customer behaviors, and predicting outcomes.

Our capabilities
Label

Profiling and pre-processing raw data to generate high-quality training data samples.

Build

Identifying the right set of tools to process the data and developing an ML-powered model.

Train

Mapping input features against output targets to increase accuracy and promote optimization.

Deploy

Setting up the ML model in the business environment to achieve business goals.

Label

Profiling and pre-processing raw data to generate high-quality training data samples.

Build

Identifying the right set of tools to process the data and developing an ML-powered model.

Train

Mapping input features against output targets to increase accuracy and promote optimization.

Deploy

Setting up the ML model in the business environment to achieve business goals.

Chatbots

With our enterprise-grade chatbot solutions, we help organizations create the best chatbot experiences for customers. With a blend of automated and hybrid (bot with a human) chatbot, we help organizations provide the best customer support, quickly identify and address customer complaints, ensure regulatory compliance, assess customer behaviors, automate agent scoring, and measure customer sentiment. We deliver smarter, scalable, and automated system at lowered costs, while your clients receive 24/7 customer-centric support.

Our capabilities
Create

Conceptualizing automated, human, or human hybrid chatbots for business functions.

Build

Designing, and developing contextual chatbot conversation flows based on various modes to execute simple to complex actions.

Publish

Deploying, and publishing chatbots on websites, applications, and other communication channels.

Create

Conceptualizing automated, human, or human hybrid chatbots for business functions.

Build

Designing, and developing contextual chatbot conversation flows based on various modes to execute simple to complex actions.

Publish

Deploying, and publishing chatbots on websites, applications, and other communication channels.

Outcomes of our AI/ML services

Deliver superior customer experience across all channels.

Identify changes in customer preferences and behaviors.

Visibility into customer sentiments to align sales and service processes.

Streamlined operations with automated business processes.

Business continuity without any break in service availability.

Increased customer retention and reduced churn rate.

Prevent revenue leakage and identify new opportunities.

Early detection of fraud and irregularities in compliance.

Improved customer engagement with chatbot.

Deliver superior customer experience across all channels.

Identify changes in customer preferences and behaviors.

Visibility into customer sentiments to align sales and service processes.

Streamlined operations with automated business processes.

Business continuity without any break in service availability.

Increased customer retention and reduced churn rate.

Prevent revenue leakage and identify new opportunities.

Early detection of fraud and irregularities in compliance.

Improved customer engagement with chatbot.

NE
XT

Let’s talk about the NEXT
for your organization